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FAM & Professional Development Tour

CGE Golf, through its partnership with GMA, is delighted to announce the 2018 FAM & Professional Development Tour to China’s Hainan Island.  

Further details will be released in the coming weeks, where GMA members will be asked for expressions of interests in participating in the trip.  With just 10 places available, it will be important to make sure your expressions of interest is received on time.   

The 2018 FAM & PD Tour is scheduled from 2nd to 8th September 2018.

The trip takes GMA members to two great venues – Mission Hills Haikou, the world’s largest golf resort and Sheraton/Dunes Shenzhou Peninsula, site of some spectacular golf.

While there are plenty of opportunities for golf to be played, specific professional development components of the trip include;

  • Resort management
  • The review of food and beverage activities
  • A behind the scenes look at Golf operations
  • Understanding organisational aspects of such tours
  • Developing ideas for your own member tours, which clearly assist in member retention.
  • Experience firsthand the long term camaraderie and networking opportunities that are developed as a result of group tours

You will be introduced to senior hotel and golf managers, inspect facilities and meet management of other hospitality providers to give you a broad experience.  If you would like to review the testimonials of those managers who enjoyed the 2017 PD tour simply request a copy via email to

GMA members successful in their expressions of interest, will just need to arrange their own flights, with CGE providing the possible flight options and the name of their agent who can assist if needed.   

If you are interested in attending, please save the tour date in your diary, and look out for when expressions of interests open soon.  Further information will also be provided then.   It’s a PD trip not to miss.

Previous attendee –  

Kevin, the China FAM trip organised by you and the team at CGE Golf was outstanding, the attention to detail in coordinating the trip and all the extra activities we undertook was fantastic. The welcome we received and the way we were looked after by the staff at both Mission Hills and the Sheraton Shenzhou was something special. I would definitely recommend a visit to both resorts and the way that CGE Golf coordinated everything for us meant that every little detail of our trip went smoothly. Once again thank you for your efforts.

Mark Tan
General Manager,  Mt Osmond Golf Club Inc.

GMA Member Assistance Program

Golf Management Australia has engaged a National independent provider for GMA Members to help deal with personal or work related issues in a positive way.

This service will be available to members in early 2018.

Short term counselling is now offered to you, free of charge, by GMA as an add on to your membership benefits..

Acacia Connection is a 24 hour counselling service of highly qualified, registered psychologists and counsellors across Australia and internationally. The service is highly confidential and Acacia do not disclose any information to GMA relating to your sessions.

Acacia provide assistance for a range of issues including:

  • Depression
  • Anxiety
  • Mental illness
  • Relationship and marriage difficulties
  • Grief and loss
  • Addiction and substance abuse
  • Work related stress
  • Domestic violence
  • Any other issues you may be facing within your personal or work life

When the program is launched, you will be able to make an appointment –

Phone anytime day or night: 1300 364 273
Text or Live Chat: 0401 33 77 11 (within Australia)
Online appointment request:

More information on this service will be provided when the program commences.

GMA Benchmarking Tool – Food & Beverage Report





“As a Board, comparing ourselves to our peers, is invaluable. Our General Manager provides eleven Dashboard comparisons at budgeting meetings, and it provides comfort to us as Directors, that we are operationally on the right track. More importantly, if we are not, we find out why and make rational business decisions accordingly. Congratulations and thank you GMA for providing such a powerful tool for our industry”.
Barry Breen, President, New South Wales Golf Club


GMA Conference Hailed as a Great Success

Those new to the industry were also blown away by the variety and depth of conference speakers and the strong bond between golf club general managers.

As outgoing GMA President Damon Lonnie said at the conference opening: it is not only about what members take away from the talented array of local and internationals presenters but also about networking with your peers.

Golf Australia board member, Kerri-Anne Kennerley, and marketing guru, Amanda Stevens set the tone with their inspirational opening.

Amanda’s presentation, ‘She Marketing-The Secrets of Female Engagement Participation and Loyalty’, was both entertaining and informative.

And the quality just kept coming, be it in plenary sessions or workshops.

The diversity of speakers drove the success of the conference.

Whether it was Greg DeRosa, from the Roaring Fork Club in Colorado, former International Cricket Council CEO, Malcolm Speed, renowned chef, Ian Curley or Dr Adam Fraser and creating ‘The Third Space’ for our mental health and wellbeing, the quality continued unabated.

And believe it or not, there was even a hypnotist.

Rohan Gazzard  – the ‘Bizarre Gazzard’ – presented on the Power of the Positive Mind. It is an understatement to say he had us spellbound, especially the handful of delegates who volunteered to be his ‘guinea pigs’ as part of an impressive show.

And the conference was as informative as it was entertaining, with, among others things, educational sessions on Benchmarking and Marketing.

Above all, though, delegates met other general managers with a range of similar challenges. They are now friends whom they can call upon for support at any time.

Everyone came away refreshed and with an overwhelming enthusiasm and new set of skills to tackle the daily hurdles they face in the rapidly evolving golf industry.

So it’s onward and upward until Adelaide in October 2017, where, impossible as it seems, the bar will be set even higher.

Until then…Michael Davis