General Manager – Goonawarra Golf Club

Goonawarra Golf Club is situated in the historic town of Sunbury Victoria, has close to 700 playing members and comprises a Tony Cashmore designed, par 72 championship golf course. With spectacular views overlooking Sunbury’s famous vineyards and the Rupertswood Mansion (birthplace of the “Ashes”) the course is considered one of the best in Melbourne’s North West.

Goonawarra has one of the fastest growing membership bases in Metropolitan Melbourne and has considerably strengthened its financial position over the same period of time. The club employs 5 course staff, 8 golf shop/cart staff, 3 admin (GM included) and over 10 Bar & Kitchen staff. Like most clubs, employed staff are supported by a valuable team of committed volunteers.  

This is a unique opportunity for a charismatic and innovative General Manager to oversee the operations of the Club and deliver an exceptional experience for Members and Public Golfers.

Reporting to the Board, the primary goal of the General Manager is to ensure a sustainable and vibrant Club into the future, delivering an engaging customer experience, building on its financial strength and continuing to build the existing membership. This will require a good understanding of the industry, its opportunities and challenges, and the experience and business acumen to drive the Club forward – identifying and capitalising on opportunities to further enhance the Club’s position.

The scope of the role includes responsibility for:

  • Customer experience – ensuring the club’s mission, brand, programs, products and services reflect the needs of members/golfers and are consistently presented in strong, positive images.
  • Strategy, governance and leadership – effective business processes, policies and information systems, compliance, risk and asset management.
  • Performance management and improvement – operational and financial plans, budgets, marketing and membership activities.
  • People and culture – attracting and developing key talent and driving a culture of continuous improvement, opportunity and accountability.

You will have a track record of success in a commercial or sport related business environment, effective and engaging leadership, stakeholder management, and interpersonal skills combined with strong business acumen and high level operational and financial management competencies.

Tertiary qualifications in business, commerce or sports management, an understanding of the club sporting culture and an appreciation of the needs and expectations of a member based organisation will be highly regarded.

An attractive employment package will be negotiated with the successful candidate. To obtain a copy of the Position Description please email manager@goonawarragolfclub.com.au

All applications must be received by email and are to include your CV and Cover Letter and sent to manager@goonawarragolfclub.com.au Interviews will be held at Goonawarra Golf Club, applications will be closing 1 week from the date the advertisement is listed (listed 20 November)

General Manager – Latrobe GC

This is a great opportunity to apply your leadership, commercial, hospitality and golf experience to lead one of Melbourne’s best inner-city golf clubs.

Since 1948 the Latrobe Golf Club has been providing members and guests with memorable experiences.  Set out on parklands bordered by the Yarra River on two sides, and only 30min from Melbourne’s CBD, the club offers an immaculately presented 18-hole golf course, extensive practice facilities, and re-furbished clubhouse with panoramic views and accompanying hospitality and golf services.

Latrobe is in a strong and stable position.  It is ideally located; has a vibrant and friendly membership which reflect the diversity of inner-city residents; and has recently completed major course and clubhouse improvements.  It is well-positioned for continued growth and success.

The club is now seeking a new general manager to lead the club.  You will be actively involved in all aspects of the club and responsible for all operations.  Your priorities will be:

  • Taking advantage of the upgraded clubhouse to deliver improved hospitality;
  • Providing the best member and guest experiences;
  • Leading the development and execution of a new strategic plan; and
  • Driving the club’s financial performance and position.

To be successful you will possess the following key performance attributes:

  • Demonstrated leadership with a focus on delivering high-quality member and guest experiences by a high-performing service team – particularly hospitality and golf;
  • An innovative and commercial approach, with a background in achieving revenue growth, revenue diversification and profit – including the effective use of technology;
  • A strategic focus, with successful development and execution of strategic and annual business plans; and
  • Be highly capable at financial, administration and compliance management.

Also, you will have excellent organisational skills with a willingness and versatility to work collaboratively with the club’s board, committees, employees and contractors.  It is essential you be friendly, independent and a motivated person with strong communication and personal skills that match the club’s culture.

Golf management experience is desirable.  However, if you are currently employed outside the golf industry and possess the other key performance attributes as identified, then you are strongly encouraged to apply.

 

An appropriate remuneration package will be offered commensurate with the role.

 

Applications are being managed by WellPlayed Golf Business Consultancy and close Friday 17 November for immediate commencement.

 

Please e-mail your application, including an explanation of how your skills and experience satisfy the key performance attributes, to recruitment@wellplayed.com.au.

 

For more information please contact Guy Chapple from WellPlayed on 0417 034 684 or via email as referenced.

Golf Operations Manager – Peppers The Sands, Torquay

An exciting opportunity has become available for a dynamic and experienced professional to join Peppers The Sands,Torquay in the role of Golf Operations Manager.

The Sands Golf Course is located at the gateway to the Great Ocean Road on the stunning Surf Coast, Torquay which is known to be one of Victoria’s most popular destinations. The privately-owned, 18-hole championship golf course was designed by Stuart Appleby and has been named as one of the top 100 golf courses in Australia.

The successful applicant will be responsible for the management and strategic direction of the Golf Operations Department.

Key responsibilities include, but are not limited to:

  • Manage the strategic and day-to-day operations of the Golf Department and Pro Shop to ensure all requirements are met.
  • Manage the process of golf memberships – provide reports to the Board as required, provide input to the budget process and review monthly reports.
  • Lead and develop staff, including conducting regular performance assessments.
  • Drive business for Golf Memberships, Corporate and Executive golf events inclusive of marketing and media and manage the operational requirements in preparation of and during these events.
  • Manage stock levels and order retail for the pro shop.
  • Liaise with other departments to coordinate member/resort events.
  • Work with the member’s committee to ensure the member experience is optimal.

The ideal candidate will:

  • Be an energetic, motivated, positive and sales driven individual who has a strong operational background in the golfing industry
  • Have a proven record in managing a successful operation, including staff management
  • Have demonstrated experience in increasing membership numbers or revenue within designated budget.
  • Have the ability to build strong and lasting customer relationships with highly-developed customer service skills
  • Have excellent oral and written communication skills and effective negotiation skills
  • Have the ability to work within budget constraints and the ability to manage multiple and competing deadlines.
  • Have the ability to work after hours (attendance at after hours events where necessary)
  • Be a very professional, polished, positive and genuine persona with a passion for people.
  • Have strong strategic planning skills

If you feel this describes you and you can contribute to the success of The Sands Golf Course, we would love to hear from you.  An attractive salary package will be negotiated based on knowledge and experience.

Email your application (cover letter and resume) to hr@thesandstorquay.com or mail to: HR Manager, Peppers The Sands Resort, 2 Sands Boulevarde, Torquay, VIC, 3228.